A prospect asks ChatGPT which tool to pick in your category. ChatGPT names three brands, explains why, and links two comparison sites. Your brand is not one of the three.
You will never see that conversation. Neither your analytics nor your rank tracker records it, and asking ChatGPT yourself once a month tells you what it said to you, that day, from your country.
Mentionable asks ChatGPT for you, every day, and keeps the answers.
What Mentionable measures in ChatGPT
You track the questions your customers actually ask: "best accounting software for a 50-person company", "where to buy a refurbished laptop with a warranty", "Brand A or Brand B for project management". Mentionable suggests them from your site, and you keep the ones that matter.
Each question is then asked to ChatGPT every day, from each country you track, in its language. For each answer, Mentionable records:
- whether your brand is mentioned, and at what position among the brands named
- the tone of the mention (positive, neutral or negative) and the sentence it sits in
- the competitors named in the same answer, with you or in your place
- the sites ChatGPT cites to support its answer
Over time this becomes a visibility rate per question, per country and per engine. You see which questions you win, which ones you lose, and the day it changed.
What is different about ChatGPT
It searches before it answers. On many questions, ChatGPT runs its own web searches first, then writes its answer from the pages it found. Mentionable records those searches and groups them into themes on its AI searches page. If ChatGPT keeps searching "your category pricing" and no page of yours answers it, you now know which page is missing.
It draws maps on local questions. Ask ChatGPT for a physiotherapist in Lyon or an agency near Austin and it adds a map of about ten businesses to its answer, with ratings and review counts. Mentionable reads that map on every scan and shows where you stand on the local visibility page.
It moves faster than Google. A page you fix or publish usually shows up in ChatGPT's answers within one to three weeks. Google AI Overviews take longer, often four to eight weeks. Mentionable shows that delay next to each fix, so you know when to look again.
ChatGPT's answer also says nothing about the others. A brand cited by ChatGPT can be absent from Google AI Overviews or Google AI Mode on the same question, which is why the dashboard puts the engines side by side.
From the measure to the next action
Knowing that ChatGPT names a competitor instead of you is the start. Mentionable then shows you why and what to do:
The Sources page lists the sites ChatGPT cites on your questions. Some are your competitors' pages, others are comparison sites, directories or media that never mention you. Those become sources to obtain, and from the Influence offer, Mentionable runs the outreach to earn the mention.
The action plan turns the questions you lose into pages to create or rewrite on your site, with fixes first when a page cannot be read properly. Then the tracking shows whether ChatGPT starts citing the new page.
Getting started
Enter your URL, keep the suggested questions, and tracking runs every day from then on. The guide to tracking AI mentions covers the manual and automated options first. ChatGPT is preselected on every offer, next to Google AI Overviews and Gemini. The 7-day free trial runs without a card, and Presence starts at €249/month.
Related pages
- Multi-engine tracking: every major AI engine in one dashboard.
- AI competitor tracking: who ChatGPT recommends instead of you.
- AI visibility by country: the same question, asked from each country you sell in.